Privacy Policy

1. Introduction

BidBinBuy, LLC ("BidBinBuy," "we," "us," or "our") operates the BidBinBuy marketplace platform, which connects shoppers with independently operated liquidation bin stores. This Privacy Policy describes what personal information we collect, how we use it, and the choices you have regarding your information. By using BidBinBuy, you agree to the practices described in this policy.

2. Information We Collect

Account Information

When you register for an account, we collect your name, email address, and password. Passwords are stored using industry-standard one-way hashing — we never store your password in plain text.

Transaction Information

When you place an order, we collect your shipping address and the details needed to process payment. Payment processing is handled entirely by PayPal — we never store credit card or debit card numbers on our servers. PayPal's privacy policy applies to all payment data.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, search queries, products viewed, and time spent on the platform. This data helps us improve the browsing experience.

Device Information

We collect technical information about the device and connection used to access BidBinBuy, including your IP address, browser type, operating system, and device type. This is used for security, fraud prevention, and platform optimization.

Communications

If you contact our support team, we retain the content of those messages. If you opt in to email or SMS marketing, we record your consent, the opt-in source, and the date you subscribed.

3. How We Use Your Information

• Process and fulfill orders, including generating shipping labels and pickup QR codes
• Send order confirmations, tracking updates, and pickup notifications
• Send email or SMS marketing messages — only when you have given us explicit consent
• Analyze usage patterns to improve search results, recommendations, and platform features
• Detect and prevent fraud, abuse, and unauthorized access
• Comply with applicable legal obligations and respond to lawful requests from authorities
• Contact you about important changes to the platform or this policy

4. Information Sharing

We share personal information only with the service providers necessary to operate the platform. We do not sell your personal information to third parties.

We may also disclose information if required by law, court order, or to protect the rights and safety of BidBinBuy and its users.

5. Cookies and Tracking

BidBinBuy uses cookies to make the platform work correctly and to improve your experience:

• Session cookies — keep you logged in while you browse
• Functional cookies — persist your shopping cart across sessions

You can disable cookies in your browser settings. Disabling cookies may prevent some features, such as staying logged in or persisting your cart, from working correctly.

6. Your Rights

• Access your data: Email privacy@bidbinbuy.com to request a copy of the personal information we hold about you.
• Delete your account and data: Email privacy@bidbinbuy.com to request account deletion. We will remove your personal data within 30 days, subject to legal retention requirements.
• Opt out of email marketing: Every marketing email includes a one-click unsubscribe link at the bottom.
• Opt out of SMS marketing: Reply STOP to any SMS message at any time.

7. Children's Privacy

BidBinBuy is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at privacy@bidbinbuy.com and we will promptly delete it.

8. Data Security

We use industry-standard security measures to protect your information, including encryption at rest and in transit via secure HTTPS connections. Access to personal data is restricted to authorized personnel on a need-to-know basis. While no system is 100% secure, we work hard to protect your information from unauthorized access, disclosure, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will notify you via email to the address on your account before the changes take effect. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: